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Terms & Conditions

The terms on which you may use this website and the services offered through it.

THE WHITEHOUSE PRINCIPLE TERMS & CONDITIONS Effective: August 29th, 2025

1Introduction

Welcome to The Whitehouse Principle website ("the Website ")(s). These Terms and Conditions ("Terms") govern your use of our website s located at https://thewhitehouseprinciple.com and www.traumacoachuk.com. The definitions, the Whitehouse Principle means ( "we", "us" or "our") and "you" and "your" means you as the user of the Services, whether you are a Client, Brand Partners, website visitor, or another individual. This website and services is not directed to Users under the age of 16. If you are under the age of 16, you must get your parent or legal guardian to read and accept this Agreement. By using the Whitehouse Principle Services, your parent or legal guardian agrees to these Conditions, and they are responsible for your use and any issues or complain related to your use of the Services. You may be suspended without warning if we believe that you are under 16 years of age. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2Our Services and Limitations

2.1 What we Do for you

We are aUK based organisation that provides online coaching, education, and consultancy services. Upon acceptance of these Website Terms the User has a non -exclusive, non -transferable, non-sublicenceable licence to use the Service for its own personal non -commercial use in order to use the Website. This licence shall include any other material downloaded from the Website unless other conditions apply to the use of that material (the "Licence"). Whitehouse Principle has the right to revoke this Licence at any time or to remove Content from the website without notice.

2.2 Who we are

The Whitehouse Principle ("we", "us", "our") trading as (Whitehouse Principle) (a company registered in the United Kingdom with ICO Registration Number: ZB900847) owns and operates the websites and services available at https://thewhitehouseprinciple.com and www.traumacoachuk.com. The Whitehouse Principle legal address can be located at: No1 Business Centre, 1 Alvin St, Gloucester, Gloucestershire, GL1 3EJ. You can contact us via email at; [email protected]

3Use of the Website

3.1 Permitted Use

You m ay use our Website for lawful purposes only. You agree to use the Website in accordance with these Terms and all applicable laws and regulations. By accessing any part of the Website, You shall be deemed to have accepted these Conditions notice in full. If you do not accept these Conditions in full, you must leave the Website immediately. You agree that the website, as well as all content, videos, training materials, program sessions, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are maintained for your personal use and information by Whitehouse Principle and are the property of Whitehouse Principle and/or its third party providers. Whitehouse Principle may revise these Conditions at any time. You should check the Website from time to time to review the then current Conditions, because it is binding on you. Certain provisions of these Conditions may be superseded by expressly designated legal notices or terms located on particular pages at the Website.

3.2 Prohibited Use

As a User of the Website, you agree to abide by the following guidelines; You must not: Use the Website for any unlawful purpose or to solicit others to act unlawfully You agree that each booking is for a single user only. Transmit any harmful, threatening, abusive, defamatory, or offensive content Attempt to gain unauthorised access to our systems or networks Interfere with or disrupt the Website's operation Use automated systems (bots, scrapers) to access the Website without permission Copy, reproduce, or distribute Website content without authorisation

4Intellectual Property Rights

4.1 Our Content

All content on this Website, including but not limited to: Text, images, graphics, logos, and photographs Descriptions and images Website design and layout Software and code Is owned by or licensed to The Whitehouse Principle and is protected by the United Kingdom copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.

4.2 Your Use of Our Content

You may view and print pages from the Website for your personal, non-commercial use only. You may not: Modify, copy, distribute, transmit, display, reproduce, or create derivative works from our content Use our content for commercial purposes without written permission Remove or alter any copyright, trademark, or other proprietary notices

5User-Generated Content

5.1 Content You Provide

If you submit any content to our Website (comments, inquiries, feedback), you grant us a non- exclusive, worldwide, royalty-free licence to use, reproduce, and display such content for our business purposes.

5.2 Your Responsibilities

You are solely responsible for any content you submit or your use of the website and warrant that: You own or have the right to use the content You are of legal age to use the service The use of the service does not violate any third-party rights The usage is not defamatory, offensive, or unlawful

6Data Collection and Compliance

6.1 Data and Privacy

The privacy of your personal data is important to us. All personal data is handled in accordance with our Privacy Policy and applicable UK data protection legislation, including the Data Protection Act 2018 and UK GDPR. The User acknowledges and agrees that (as m ore particularly provided in the Whitehouse Principle Privacy Policy) Whitehouse Principle may collect process and store personal data and feedback regarding the activity of each User on the website. You also agree, the collection, usage and storing of you r personal data shall be govern by the UK Privacy and European Union Data Protection regulations. For more information please visit the Whitehouse Principle Privacy Policy page.

6.2 Regulatory Compliance & Complaint

You represent and warrant that you are at all times in compliance with all applicable laws (including the UK Mental Health Act) in respect of all activities conducted herein as well as your usage of the Service. The Whitehouse Principle is committed to providing a high-quality service to Users’ and clients. If you have a complaint, we want to know as soon as possible to help us improve our service to you.

7Links to Third-Party Websites

Our Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or take responsibility for the content, privacy practices, or terms of use of third-party websites.

8Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by the UK Privacy and GDPR Data Protection Law and, particularly: the UK GDPR (EU 2016/679), and the EU Consumer Rights Directive (2011/83/EU. Our Privacy Policy also forms part of these Terms. Please review our Privacy Policy to understand how we handle your personal data.

9Limitation of Liability

To the fullest extent permitted by law. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website.

9.3 Essential Limitations

Nothing in these Terms excludes or limits our liability for: Death or personal injury caused by negligence Fraud or fraudulent misrepresentation Any other liability that cannot be excluded by law

9.3 No Warranties

The Website is provided "as is" without warranties of any kind. We do not warrant that: The Website will be error-free or uninterrupted Defects will be corrected The Website is free from viruses or harmful components

10Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from: Your use of the Website Your violation of these Terms Your violation of any third-party rights

11Waiver

No forbearance or delay by either party in enforcing its respective rights will prejudice or restrict the rights of that party, and no waiver of any such rights or of any breach of any contractual terms will be deemed to be a waiver of any other right or of any later breach.

12Termination

We may terminate or restrict your access to the Website at any time, with or without notice, if you violate these Terms or for any other reason at our discretion. Upon termination: Your right to use the Website ceases immediately These Terms remain in effect for matters occurring before termination

13Changes to These Terms

We may update these Terms from time to time. When we do: The updated Terms will be posted on this page The "Last updated" date will be changed Significant changes may be communicated via email or website notice Your continued use of the Website after changes constitutes acceptance of the updated Terms.

14Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the UK courts.

15Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16Entire Agreement

These Terms, together with our Privacy Policy and Terms of Service, constitute the entire agreement between you and us regarding your use of the Website.

17Contact Information

If you have any questions about these Terms, please contact us: Email: [email protected]

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The Whitehouse Principle Ltd · Company No. 16765743
Registered office: No1 Business Centre, 1 Alvin St,
Gloucester, Gloucestershire, GL1 3EJ
Tel 0121 752 7109 · Mob 07832 661405
[email protected]
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With special thanks to the Guild Hall in Henley in Arden for providing the location for many of the photographs on this site.

© 2026 The Whitehouse Principle Ltd. The Whitehouse Principle is a Registered Trade Mark. In partnership with The Mental Wellbeing Company.

© 2026 The Whitehouse Principle Ltd. All rights reserved.